FAQ
A cloud ERP for procurement, inventory, contracts, and medical device management.
Yes — full Arabic RTL interface with English LTR support.
Register on our website, choose a plan or start the 14-day trial, then set up your company profile and invite your team.
Yes — every new company gets a 14-day trial with access to core modules so you can evaluate the system before subscribing.
Yes. RATEB ERP supports multi-warehouse inventory, transfers, stock levels, and location-based reporting.
Yes — full procurement workflow: supplier records, purchase requests, purchase orders, receiving, and approval chains.
Data is hosted on secure infrastructure with encrypted connections, role-based access, and regular backups.
Yes — export reports to common formats and download operational data for audit and analysis.
Healthcare providers, medical suppliers, trading and contracting companies, warehouses, and government entities in Saudi Arabia and the GCC.
Yes — upgrade your plan anytime from the customer portal or by contacting our team; limits adjust to your new subscription.
Yes — the interface is responsive and works on phones and tablets for approvals, lookups, and key workflows.
User limits depend on your plan. You can see your current usage and limit in the customer portal at any time.
Yes — onboarding guidance, documentation, and support channels are available for all active subscriptions.
Yes — configure multi-step approvals by amount, department, or document type to match your internal policies.
Operational and financial data can be exported for your accounting team; direct integrations depend on your plan and setup.
You can choose a paid plan to continue with full access, or your account moves to a limited state until you subscribe.
Yes — track device records, maintenance, certificates, and supplier documentation in one place.
RATEB ERP is built for Saudi operations with VAT-ready fields and export formats aligned with local compliance needs.
Yes — role-based permissions ensure each team sees only what they need while sharing one live data source.
Most teams start with core modules the same day: company setup, users, suppliers, and first purchase orders.